Many more articles.
Three Arguments, one series.

Some arguments don’t fit in one article.

Three threads run through everything here, and each took six or eight pieces to make properly. Read one front to back and you get the case. Drop into part four and you get an opinion with nothing underneath it.

Each series opens with the piece to read first. It’s marked.

Digital Trasformation

Most of what I write stands alone. Some of it doesn’t — some ideas take six or eight pieces to make properly, and reading part four first is how you end up disagreeing with something I never said.

Three threads run through everything here. Each one starts with a question, and each question has an answer long enough to need a series.

DIGITAL CHANGE

Why Trasformation Fails

Almost none of the projects I watched fail did so because of the technology. They failed on definitions of “done” that never matched, on a decision made in September that was needed in March, on a handover that was a folder. The technology is almost always fine.

  • I Didn’t Choose Digital Transformation. It Arrived Where I Was Already Standing.

    People ask me why I work in digital transformation, and the honest answer is uncomfortable. I didn’t pick it. When I started, the phrase didn’t exist. There was no category, no conference track, no consultancy practice with that name on the door. There were networks that had to stay up, and there was me, twenty-something,…

1–2 minutes

The entry point to this series

Human + AI

Borrowed Judgement

My first serious work was on Expert Systems, back when AI was an acronym you had to explain at dinner. I watched the field get buried and come back louder than anyone predicted. What hasn’t changed is the question underneath: what happens to professional judgement when a plausible answer arrives in two seconds.

1–2 minutes

The entry point to this series

Pro Growth

Still Here After Five Cycles

Five complete technology cycles in thirty years, and each one arrived promising that everything before it was now obsolete. Some of it was. Most of it wasn’t. This series is about telling the difference before you spend a year defending the wrong thing.

Series arrive by email.

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